Intelligent Reach Platform – User
life cycle management
For new merchant on the IR platform that are to
have multiple users working on that account, we would suggest creating an
initial admin user, who would then own and manage the creation & deletion
of all subsequent users.
The user account creation flow would look something like the
1. Create an initial admin user with “full access”
to all platform functions and with the special privilege of being able to also
create and manage any other user accounts. Note: for the creation of subsequent users, it would be in this screen
that their levels of access would be set.
2. This would trigger a “welcome email” to be sent
to the new user’s email address supplied in the process above. In the platform
you would see that new user’s status is that of “pending.”
Welcome to the Intelligent Reach, the platform that drives retail product profitability.
You are receiving this email as you have been setup as a user on our platform. Please
click here and select "Sign up now" to complete the registration process before you are able to get started.
This should take no longer than a minute.
If you have any questions or encounter any problems during this process, please don't
hesitate to email the Intelligent Reach Service Desk on firstname.lastname@example.org for assistance.
The Intelligent Reach Team
3. The embedded hyperlink in the welcome email would
then take them to the platform login page, where they will need to click on the
“sign up now” button.
4. On the subsequent sign up page, the user would
first have to validate their email address by requesting a code which would be
sent by email, and then entering the 6-digit validation response in the box
5. Once their email address has been validated, the
final step would require them to create an account password that meets the